ebot in service industry

ebot offers innovative AI engineered digital humans that can help businesses in the services industry improve their customer service, streamline their processes, increase their sales and productivity.

with its advanced AI capabilities, ebot can assist customers in finding the right solutions and products for their needs, helping businesses to scale quicker and with greater efficiency

how ebot transforms service sector

with the service industry covering a vast amount of sub-sectors, our ebot solutions are focused into core service sector, providing assistance in every day operation ranging from customer service to technical troubleshooting

24/7 customer support

ebot can provide round-the-clock customer support, addressing inquiries, resolving issues, and offering assistance even outside regular business hours.

appointment scheduling

ebot can help customers book appointments or reserve services, reducing wait times and optimising service provider schedules.

service recommendation

ebot can analyse customer preferences and past interactions to offer personalised service recommendations, leading to higher customer satisfaction.

processing and tracking

in service-based businesses, ebot can manage order or contract processing and provide real-time updates on status and delivery.

troubleshooting and FAQs

ebot can provide troubleshooting guides and answer frequently asked questions, enabling customers to resolve minor issues independently.

billing and invoicing

ebot can assist with billing inquiries, generate invoices, and provide payment options for customer convenience, helping businesses to manage their cashflow more effectively

upsell and cross-sell

ebot can inform guests about ongoing promotions, discounts, and special offers, encouraging them to take advantage of these opportunities during their interactions

feedback and survey

ebot can collect customer feedback and reviews, helping businesses gather insights to improve service quality and ensure their customers are being looked after as expected

service renewals and reminders

ebot can remind customers about service renewals and offer relevant information to facilitate the process, this is particularly important for businesses that rely on subscriptions

alerts and notifications

ebot can send service-related alerts and notifications to customers, such as upcoming maintenance, renewal deadlines, or special promotions

training and onboarding

ebot can provide internal training and onboard new employees to deliver seamless transitions without needing existing employee to intervene

social media engagement

ebot can engage with guests on social media platforms, responding to comments and messages promptly, and building a positive online presence for the business.


in multinational service sectors, ebot can support different languages, ensuring effective communication with customers from diverse linguistic backgrounds.


ebot can handle multiple customer interactions simultaneously, making it highly scalable and adaptable towards business growth

adopt a persona

our ebot can adopt a desired persona ranging from professional to creative being, enabling our digital humans to be more humanised and become more approachable towards users, we use high functional linguistic dialogues to achieve hyper realistic engagements, explore to learn more  

why use ebot AI digital humans?

reasons to use you should use AI digital humans today

scalable technology

scale our ebot to meet your growth anytime

integrate direct onto business

our ebot can be implemented on your existing business

artificial intelligence assisted

take full advantage of latest AI technology

use AI to enhance workforce

with ebot you can achieve greater efficiency