ebot in hospitality

our ebot is an innovative chatbot solution that can be used in the hospitality industry to improve customer service, sales and marketing. By using ebot – hotels, resorts, and restaurants can provide their customers with 24/7 assistance, even when human staff is not available.

explore to learn how we can transform your business today

how ebot transforms hospitality

our emotive digital humans can significantly benefit the hospitality sector by enhancing customer experience, streamlining operations, and providing 24/7 support

24/7 support

ebot can provide round-the-clock customer support, answering common queries, providing information about hotel services, amenities, and room availability. This ensures guests

efficient administration

ebot can handle administrative inquiries and reservations, guiding guests through the process and confirming their reservations promptly

personalised experience

by collecting data about guest preferences and past interactions, ebot can offer personalised recommendations for dining options, local attractions, and other services, enhancing the overall guest experience.

service enquiries

guests can use ebot to order room service, request amenities, or report issues with their rooms. This streamlines the communication process and ensures that guest requests are addressed promptly

check in and check out

ebots can facilitate the check-in and check-out processes, enabling guests to complete necessary procedures efficiently without long wait times at the front desk


ebot can communicate with guests in different languages, creating a seamless experience and promote better inclusiveness

upsell and cross-sell

ebot can inform guests about ongoing promotions, discounts, and special offers, encouraging them to take advantage of these opportunities during their visit

feedback and survey

ebot can conduct post-stay surveys to gather guest feedback, allowing business to assess their services and make improvements based on valuable insights

virtual concierge

ebot can function as virtual concierges, providing information about local attractions, transportation options, and answering questions about the surrounding area.

events support

in larger hospitality business that host events and conferences, ebot can assist attendees with event details, schedules, and other relevant information.

billing and payment

ebot can handle billing inquiries and provide guests with a breakdown of their expenses. They can also facilitate secure and convenient payment options.

social media engagement

ebot can engage with guests on social media platforms, responding to comments and messages promptly, and building a positive online presence for the hotel.

adopt a persona

our ebot can adopt a desired persona ranging from professional to creative being, enabling our digital humans to be more humanised and become more approachable towards users, we use high functional linguistic dialogues to achieve hyper realistic engagements, explore to learn more  

why use ebot AI digital humans?

reasons to use you should use AI digital humans today

scalable technology

scale our ebot to meet your growth anytime

integrate direct onto business

our ebot can be implemented on your existing business

artificial intelligence assisted

take full advantage of latest AI technology

use AI to enhance workforce

with ebot you can achieve greater efficiency