ebot in hospitality
our ebot is an innovative chatbot solution that can be used in the hospitality industry to improve customer service, sales and marketing. By using ebot – hotels, resorts, and restaurants can provide their customers with 24/7 assistance, even when human staff is not available.
explore to learn how we can transform your business today
how ebot transforms hospitality
our emotive digital humans can significantly benefit the hospitality sector by enhancing customer experience, streamlining operations, and providing 24/7 support
24/7 support
ebot can provide round-the-clock customer support, answering common queries, providing information about hotel services, amenities, and room availability. This ensures guests
efficient administration
ebot can handle administrative inquiries and reservations, guiding guests through the process and confirming their reservations promptly
personalised experience
by collecting data about guest preferences and past interactions, ebot can offer personalised recommendations for dining options, local attractions, and other services, enhancing the overall guest experience.
service enquiries
guests can use ebot to order room service, request amenities, or report issues with their rooms. This streamlines the communication process and ensures that guest requests are addressed promptly
check in and check out
ebots can facilitate the check-in and check-out processes, enabling guests to complete necessary procedures efficiently without long wait times at the front desk
multi-lingual
ebot can communicate with guests in different languages, creating a seamless experience and promote better inclusiveness
upsell and cross-sell
ebot can inform guests about ongoing promotions, discounts, and special offers, encouraging them to take advantage of these opportunities during their visit
feedback and survey
ebot can conduct post-stay surveys to gather guest feedback, allowing business to assess their services and make improvements based on valuable insights
virtual concierge
ebot can function as virtual concierges, providing information about local attractions, transportation options, and answering questions about the surrounding area.
events support
in larger hospitality business that host events and conferences, ebot can assist attendees with event details, schedules, and other relevant information.
billing and payment
ebot can handle billing inquiries and provide guests with a breakdown of their expenses. They can also facilitate secure and convenient payment options.
social media engagement
ebot can engage with guests on social media platforms, responding to comments and messages promptly, and building a positive online presence for the hotel.
adopt a persona
our ebot can adopt a desired persona ranging from professional to creative being, enabling our digital humans to be more humanised and become more approachable towards users, we use high functional linguistic dialogues to achieve hyper realistic engagements, explore to learn more
why use ebot AI digital humans?
reasons to use you should use AI digital humans today
scalable technology
scale our ebot to meet your growth anytime
integrate direct onto business
our ebot can be implemented on your existing business
artificial intelligence assisted
take full advantage of latest AI technology
use AI to enhance workforce
with ebot you can achieve greater efficiency
A SUBSIDIARY OF ECO GLOBAL INDUSTRIES LIMITED IS INCORPORATED IN THE UNITED KINGDOM. COMPANY NUMBER 14318104.